With over 45 years of experience in the restaurant industry, we have dedicated our lives to mastering the art of service and hospitality. We believe in building strong teams that continously go above and beyond to create the most amazing guest experiences. Our journey has taken us through every imaginable role, from the humble beginnings as a dishwasher to the critical responsibilities of a Director of Operations. Each step has provided invaluable insights and lessons that we are eager to share with you.

Our Journey

From the Ground Up

• Dishwasher: The backbone of any restaurant, ensuring cleanliness and efficiency.

• Server: Developing customer service skills and understanding the importance of guest satisfaction.

• Cook: Mastering the craft of cooking and appreciating the nuances of food preparation.

• Bartender: Learning the art of mixology and building rapport with patrons.

• Manager: Balancing operational duties with staff management and customer service.

• District Manager: Overseeing multiple locations and ensuring consistent quality and performance.

• Director of Operations: Setting strategic directions, managing large teams, and optimizing operations for success.

Lessons Learned

The restaurant industry is as rewarding as it is challenging. Here are some key lessons we've learned along the way:

• Adaptability: Change is constant. Being flexible and open to new ideas is crucial.

• Team Building: A strong team is not merely a group of individuals working together; it is a harmonious entity that drives your business toward success.

• Teamwork: Success is a collective effort. Supporting and empowering your team leads to better outcomes.

• Customer Focus: Understanding and exceeding customer expectations is the foundation of success.

• Continuous Learning: The industry is ever-evolving. Stay curious and keep improving your skills.

• Resilience: Challenges are inevitable. Perseverance and a positive attitude can turn obstacles into opportunities.

We are committed to sharing these insights to help you navigate the complexities of the restaurant world. Whether you're just starting out or looking to advance your career, our experiences can provide guidance and inspiration on your path to success.